What is Developer Jumpstart?

As a Program Organizer and Design Mentor, I created a 12-week program called IBM Developer JumpStart. This program targets early professional hires at IBM and challenges them to spend 1-2 hours per week to solve a problem for a business unit they are interested in. The goal of the program is to bridge the gap between design, offering management and development. 

In the program, we equip our developers will the tools and resources necessary to solve a problem using IBM Enterprise Design Thinking. After completing the program, all participants will earn the Practitioner Badge demonstrating their expertise.

Program schedule

Introduction to Enterprise Design Thinking

To kick-off the program, I led a presentation on IBM Enterprise Design Thinking.

Weekly workshops

Every week, I co-led a design thinking workshop focusing on one design thinking activity. The goal of the workshop was to coach and encourage participants to solve problems from a user perspective.

We had a total of 8 teams each solving a different design challenge.

Workshop examples

Empathy map

Build empathy for your users through a conversation by your team’s observations

As-is Scenario Map

Build a better understanding of your users’ current experience.

Other workshops

  • User research

  • Usability testing

  • User journey maps

  • Prototyping


The program is designed to educate early professional hires on how to see and solve problems from a human perspective. The programs takes all participants step-by-step through the IBM Enterprise Design Thinking framework.


When participants complete the program, they understand the importance of co-creating great user experiences with key stakeholders (design, offering management and development).

© 2020 by Rebekah Lien